| Please
use the form below to describe your technical problem. The more
information you provide and clearly state, the more efficient our
technical personal will be in assisting you.
Please note:
All information must be completely and accurately filled out before
submitting the form.
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| Note: Marked with
* are required. |
| Section 1 - Contact Information |
| 1.1 |
Please provide us
with your contact information: |
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| 1.2 |
Please provide us with your position: (For
Schools Only) |
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| 1.3 |
Please
provide us with the name of the school: (For
Schools Only) |
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Please make sure
that your student number and password belongs to the person named
above as this will be checked and verified.
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| 1.4 |
Please
enter your student number and password |
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| Section 2- Equipment |
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2.1
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Please indicate your
operating system: |
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2.2
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Please
indicate your online browser: |
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| 2.3
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Please indicate your
musical instrument and model number: |
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| 2.4 |
If Other, please
indicate the brand name of musical instrument and model number: |
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| Section 3 - Technical Problem |
| 3.1 |
Please
indicate the area(s) that you are experiencing problems. |
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| 3.2 |
Please describe your
technical problem in detail including any error messages that may
have appeared. |
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| 3.3 |
Please
indicate any steps already taken to solve the problem |
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